IBM software · Observability
Your full stack, updated every second.* Your price in one business day.
For the teams who keep applications up: IBM Instana Observability, sized to your hosts by our engineering team and priced before you commit.
One of our engineers replies within one business day.
Your next monitoring can name the cause.
- It discovers your applications and infrastructure and maps their dependencies, with no manual setup.
- It updates full-stack data every second, across more than 300 technologies.*
- It investigates incidents with agentic AI and drafts the runbook; you choose the steps.
The monitoring you run today may be serving you well. This is what Instana adds.
We size it with you. You see your price first, within one business day. Where you want to try it first, IBM offers a 14-day trial, and one of our engineers sets it up beside you.
From discovery to the cause.
Found on its own.
IBM says Instana detects changes and maps the dependencies across your applications and infrastructure with no manual effort. It works with the OpenTelemetry Collector too.
One click starts the investigation.
IBM says Instana’s agentic AI builds a hypothesis, traces how the symptoms spread and identifies the probable root cause. A person verifies it before the runbook is drafted.
Scripts you review first.
For each remediation step Instana can write a Bash script or Ansible playbook, exported to GitHub or GitLab for review. Every step of the investigation is documented for the postmortem.
Source: IBM’s Instana page, opened October 23, 2026.
Three of IBM’s own figures.
Every second.
Instana’s full-stack data is updated every second. IBM calls it one-second granularity.
More than 300 technologies.
IBM lists over 300 technologies Instana supports, from Kubernetes, databases and messaging to z/OS and LLM providers.
A 14-day trial.
IBM offers a 14-day trial with full access, and a sandbox to try first.
* Each figure is IBM’s, from its Instana product, pricing and supported-technologies pages, read October 23, 2026. IBM states no test conditions for them.
Source: IBM’s Instana page, opened October 23, 2026.
Count the hosts first.
IBM licenses Instana per Managed Virtual Server: a physical machine, a virtual server or a worker node. A standard license starts at 10 hosts. Run it as SaaS, self-hosted or pay per use. We count your hosts with you before you order.
Source: IBM’s Instana page, opened October 23, 2026.
What you get.
If you run IT operations.
You get every application and its infrastructure in one view, updated every second,* and an AI investigation that names the probable root cause. You choose which remediation steps run. Our engineering team sets it up with you.
If you build the applications.
You get an end-to-end trace of every call, feedback on each release, and your GenAI workflows and agents mapped to prompts, tokens, latency and errors. Our engineering team sets it up beside yours.
If you are the CIO.
You get observability IBM licenses per host, counted before you order, as SaaS, self-hosted or pay per use. Pay only for what you need. See your price first, within one business day.
You have real choices. Here is each one, plainly.
Keep the monitoring you have.
Nothing to buy. Nothing to move. What Instana adds will still be here when you are ready.
Buy from IBM itself.
IBM sells directly to fewer than about 100 companies and organizations in the United States. Everyone else buys through an IBM Business Partner. So the real choice is which partner.
Buy through another IBM Business Partner.
Same IBM software. Same IBM programs. Ask three things: who counts your hosts, how soon you see the price, and who stays with you through setup.
Choose a different observability platform.
Right when your team already runs it everywhere. Compare three things: discovery with no manual setup, data every second, and an investigation that names the probable root cause.
Use your cloud provider’s monitoring.
Right when everything you run lives in that one cloud.
Buy it through us.
You get the same IBM software. And you get our engineering team: we count your hosts with you, show you your price first, and stay with you through setup and support.
IBM builds Instana. We size it with you.
You see your price first.
Tell us what you’re after. One business day later you have a price, sized to fit, with nothing in it you don’t need.
Our engineering team owns it.
The engineers who size it set it up and stay through support. IBM Business Partner since 2008, 29 of 29 IBM proficiencies, one team the whole way.
It is our pleasure to meet you.
230 briefing centers in 113 cities. Pick one; one of our engineers brings the coffee. Or meet us online.
Our engineering team sizes Instana to your hosts and services, picks the purchase option that fits, gets the licensing right, then sets it up and supports it.
It would be our pleasure to size yours.
How our engineering team delivers
Get it running.
Our engineering team, with IBM Expert Labs (formerly IBM Lab Services)
Plan.
We look at what you run today and agree the order of work with you. Delivered remotely.
Build.
We design it, install it and move your workloads across, then hand it over working. Delivered remotely.
Stay connected.
After go-live, IBM’s specialists stay on call beside our IBM engineers.
One statement of work and one invoice, from us.
One of our engineers replies within one business day.
The proof.
IBM’s published results
Source: IBM’s Instana page, opened October 23, 2026.
Our trusted and valued customers are shown on our home page. It is our privilege to work for them. See our customers
We would rather tell you now. Instana is not the fit if everything you run lives in one cloud and that cloud’s own monitoring covers it, or if what you need watched is the network itself rather than the applications on it. If the goal is to cut what your applications consume, ask us about Turbonomic. See IBM Turbonomic
Shop this solution
Software: IBM Instana Observability
Choose IBM's real options for it on its page, or put it in your cart now.
Get it running
Our engineering team, with IBM Expert Labs (formerly IBM Lab Services).
Try it first
Try it before you buy it: see it run in IBM's own environment, with our engineers alongside.
Pay only for what you need. See your price first, within one business day.
One of our engineers replies within one business day.
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